Technical Integration and Continuous Improvement Coordinator

In this role, you will serve as a key liaison between the sales and operations teams, ensuring the consistency and efficiency of projects from start to finish. You will translate business requirements into operational instructions, manage BOMs and ERP data integrity, and coordinate cross-team activities. You will also support go-live and technical handover while tracking changes. You will analyze and optimize processes to eliminate friction points. Finally, you will lead continuous improvement initiatives and develop performance metrics to support operations.

Monday to Friday / Located in Baie-d'Urfé / 37.5 hours per week / Starting at $75,000.00 per year

Responsibilities

Translate the requirements and specifications of commercial projects into clear, structured instructions for operational teams;

Review, create, and maintain the BOMs (Bill of Materials) and ensure data integrity in the ERP system;

Coordinate activities among the sales, supply chain, manufacturing, engineering, and service teams;

Support the launch of production (routing, work instructions, tooling) and facilitate the initial production runs;

Work with product experts to ensure the quality of training, documentation, and technical knowledge transfer to field teams;

Monitor technical changes (ECO/ECN) and ensure their effective implementation in operations;

Map key operational processes and identify pain points, particularly at the interfaces between teams;

Lead continuous improvement initiatives aimed at optimizing performance (timelines, quality, costs) and contribute to the standardization of practices and the evolution of processes;

Develop and monitor performance metrics and dashboards.

Requirements

Bachelor's degree in industrial engineering, mechanical engineering, or operations management, or a technical college diploma with relevant experience; Lean/Six Sigma certification (preferred);